Get in Touch With Us
Thank you for stopping by. Whether you have spotted something that needs correcting, have a question about something you read here, or simply want to share an idea, we would be glad to hear from you. This page explains the best way to reach us and what you can expect once you do.
How to Contact Us
The quickest way to reach our team is by email. Please write to us at [email protected] and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
To help us reply quickly and accurately, it is useful to include:
- A short subject line that sums up your message
- The address of the page you are writing about, if your message relates to something specific
- A clear description of your question, suggestion or concern
- Any details that might help us understand the situation, such as the date you noticed an issue
What We Can Help With
We welcome messages on a wide range of subjects, including:
- Corrections: if you believe a fact, figure or detail on the site is out of date or wrong, please let us know so we can check it.
- General questions: if something we have written is unclear, we are happy to explain it in plainer terms.
- Feedback: tell us what you find useful and what could be better. Reader comments often shape how we improve our pages.
- Partnership or media enquiries: please outline your proposal and we will get back to you if it is a good fit.
When to Expect a Reply
We aim to respond to all messages within two to three working days. During busy periods or public holidays, it may take a little longer, but we will always do our best to get back to you. If your message concerns an urgent correction, mentioning this in the subject line helps us prioritise it.
Please Note
We are an information website, so we are unable to act on behalf of readers with any third party or resolve disputes with outside services. We can, however, point you towards helpful information where possible.
Before getting in touch, you may find it helpful to read our Terms of Use, which set out how the site may be used. When you email us, any personal details you share are handled carefully and only used to answer your message, as described in our Privacy Policy.
We appreciate you taking the time to contact us, and we look forward to hearing from you.